Patient Rights

Any patient or surrogate decision maker has the right to file a complaint with the Center for Improvement in Healthcare Quality regarding quality of care concerns or safety issues at Jefferson Regional Specialty Hospital. The patient/surrogate decision maker is not required to notify the organization prior to filing the complaint.

To file a complaint online, by mail or telephone is as follows:
Online: https://cihq.org/complaint

Mail:
Center for Improvement in Healthcare Quality
P.O. Box 1540
Mexia, TX 76667-1540
Attn: Chief Executive Officer
Phone: 512.661.2813